95/100 Tesla Installer Score | Good Faith Energy

When you’re choosing a Tesla installer, a certification is an important place to start. But there’s another question worth asking:

How is that installer actually performing today?

Good Faith Energy has maintained a strong Tesla installer performance score over the past several months, with its latest September score reaching 95 out of 100 and placing the company in Tesla’s Meets Expectations tier. According to Tesla, Good Faith Energy ranks among the top 0.2% of Tesla installers nationwide, reinforcing the company’s position as one of the highest-performing installers in Tesla’s network.

But the number itself is only part of the story. The real value is in what Tesla measures to get there, and what those measurements can tell homeowners about the company installing their energy system.

What Is Tesla’s Installer Performance (TIPS) Score?

Tesla works with trained Certified Installers to install home energy products such as Powerwall and Solar Roof in areas where Tesla does not directly install. Homeowners can use Tesla’s Certified Installer directory to find certified installers in their area.

Certification tells you that an installer has met Tesla’s requirements. But it doesn’t tell you how that installer is performing across its installations today.

That’s where Tesla’s Installer Performance Score (TIPS) comes in.

The scorecard evaluates measurable parts of the installation and customer experience, giving homeowners another way to look beyond a certification badge.

Certification tells you an installer is qualified. Performance data shows you how that installer is doing.

What Does Tesla Measure?

Tesla’s scorecard looks at several parts of the installation and customer journey:

Device Commissioning

Is the system set up correctly?

Metering, backup functionality, and internet connectivity.

Device Diagnostics

Is the system working as expected?

Negative home load, negative solar production, and Powerwall disconnections.

Customer Activation

Is the homeowner fully connected?

System registration and activation.

Customer Experience

How did the homeowner experience the process?

The customer’s experience throughout the installation and support journey.

Together, these measurements provide a broader picture of installer performance than certification alone.

A Track Record Backed by the Numbers

A TIPS score is not based on a single metric. Tesla’s scorecard combines multiple performance categories, with different metrics and weights contributing to the overall score.

Below are a few of the metrics Tesla evaluates as part of that broader scorecard, and where Good Faith Energy is performing strongly:

Device Diagnostics, Good Faith Energy achieved a 98.1% score in Tesla’s system health checks, which evaluate whether installed systems are operating as expected and identify potential issues with energy readings or battery connectivity.
System Registration, 99.4% of systems were properly registered, helping ensure homeowners are connected to their energy system after installation.
Customer Activation, 97.9% of systems were fully activated, completing an important part of the homeowner handoff.

Each metric contributes differently to the overall score based on Tesla’s scoring methodology. These numbers therefore aren’t meant to be averaged to produce the 95/100 result. Instead, they provide a closer look at specific areas of Good Faith Energy’s performance.

The result is a 95/100 overall score for September, following several months of consistently strong performance.

Why This Matters for Homeowners

A solar and battery installation is a long-term investment. The experience doesn’t end when the equipment is mounted on the roof or installed on the wall.

The system still needs to be commissioned correctly. Diagnostics need to be monitored. The homeowner needs to be registered and activated. And the overall installation experience matters.

That’s why performance data can be useful when comparing installers.

Instead of asking only:

“Is this company Tesla Certified?”

Homeowners can also ask:

“How is this company performing?”

Performance Is a Moving Target

A 95/100 score doesn’t mean there is nothing left to improve. Good Faith Energy’s Device Commissioning results show opportunities to continue improving consistency across areas such as backup, metering, and connectivity testing.

That’s part of the value of a performance scorecard. It doesn’t only recognize what’s going well, it also shows an installer where there is room to improve.

At Good Faith Energy, we see that as part of being measured: performance is something to maintain, monitor, and continuously improve.

More Than a Certification Badge

Good Faith Energy’s Tesla relationship goes beyond certification.

The company is a Tesla Premier Certified Installer for Powerwall, with more than 3,500 Powerwall installations, along with experience with Tesla’s other energy products.

Explore Good Faith Energy’s Tesla Powerwall expertise.

The 95/100 TIPS score is one measurable part of that larger track record, and one we’re comfortable putting in front of homeowners.

What Does a Strong Tesla Installer Performance Score Mean for You?

Choosing a Tesla Certified Installer is about more than finding a company qualified to install your system. It’s about trusting the team responsible for bringing your home energy solution to life.

From proper system commissioning and device diagnostics to customer activation, every step contributes to the overall installation experience.

That’s why Good Faith Energy values Tesla’s Installer Performance Score. Our September score of 95/100 reflects measurable results across key areas of the installation process and reinforces our commitment to delivering a reliable, professional experience.

For homeowners considering Tesla Powerwall 3, these performance metrics offer an additional level of confidence when choosing the team behind their energy investment.