Welcome to the Good Faith Energy Review Page

Good Faith Energy

4122 Billy Mitchell Drive, Addison

4.9 608 reviews

• G R ★★★★★ a month ago
  Good Faith Energy installed an 18kW solar system with battery back up at our house in October. They were great from the first call until the finish. Our salesperson Meghan was wonderful to work with and went the extra mile to make sure … More that they had as much information as they needed to estimate the job properly and was always available to answer questions and make sure we were aware of what we were getting. I felt that their pricing was pretty close to other quotes that we got for the system, but they were more detailed. Once we had committed to working with Good Faith, we paid a deposit and they put together the documents needed for getting a permit and we waited for Dallas to give us the okay to move forward. There is a little bit of waiting while this happens so be aware that between the work needed to get the permit documents together, for Dallas to issue the permit, and for you to get on the construction schedule it may be a couple of months. A lot of that time is waiting for Dallas to issue the permit, though. Once construction began the crews started early in the morning and worked diligently all day. They were good about cleaning up and I didn’t have any concerns about them having complete access to the house. Everyone was friendly and professional. Unlike most contractors I’ve worked with, Good Faith Energy had Cris, who was solely dedicated to quality control, come out separately from the construction crew after everything was done and look over the install to make sure it was done to their standards. They also had Frans come out and explain the system to us in detail, help us set up apps on our phone that controlled the battery and load control systems, pick a power supplier to maximize our savings, and do a power outage simulation to show how the system works when the grid goes down. Good Faith Energy is a soup to nuts provider. They never let us feel like we were on our own. They were experts on the system that they installed; they will maintain the system, update the system should we want that, and everyone has been completely delightful to work with. I don’t think you can go wrong with Good Faith as your solar energy company!
• Kunal Patil ★★★★★ 2 months ago
  I had a fantastic experience with Good Faith Energy for my solar panel installation. From start to finish, their customer service was exceptional. Meghan from the sales team provided a detailed explanation of the system, including a thorough … More estimation of both production and consumption. Their scheduling was punctual, and Amanda from the project management team was great and assisted with obtaining all necessary city permits and HOA approvals seamlessly. Additionally, post installation Frans offered valuable insights into different electricity providers and plans, making the whole process much easier. I highly recommend Good Faith Energy for anyone considering solar energy. Also a big shout out to Shaima from the billing department for helping me provide with the detailed invoice. Their professionalism and expertise are top-notch!
• Sureshkumar Muthukrishnan ★★★★★ a month ago
  Exceptional Experience with Good Faith Energy Solar Installation Team
  I wanted to share my positive experience with the entire solar process, from start to finish. The sales team (Lindsey Fuentes and team) was professional and transparent, … More providing clear and detailed information that made the decision-making process smooth and easy.
  The project management team (Amanda Haines and team) did an excellent job keeping everything on track and ensuring I was updated every step of the way. The installation (Electricians – Ivan and Steven, Solar Installers – Luis and Reeser) was seamless, with the team demonstrating exceptional craftsmanship and attention to detail, resulting in a high-quality (Quality – Cris) installation.
  Finally, the walk-through team (Frans Sanchez team) was fantastic in explaining the system’s functionality, ensuring I felt confident using the new setup. Their thoroughness and willingness to answer all my questions really stood out.
  Overall, the quality of the service, combined with the expertise of the entire team, made this a great experience. I’m more than happy with my decision and highly recommend your services to anyone considering solar.
  Thank you for the outstanding service!
• AJ Moreno-Baker ★★★★★ 3 months ago
  Good Faith Energy was AMAZING from start to end! Great communication and friendly staff members. Even after hours, they made themselves available. We would 100% recommend Good Faith Energy, and would use them again in the future!
• May Tsai ★★★★★ 2 months ago
  We’ve been looking at installing solar panels for several years, from 2017 Tesla solar roof till every couple of years revisiting and getting bids from various companies. Finally found Good Faith Energy who is a local installer and have … More very good reputation both installation and repair services if needed. So we visited their warehouse, talked about the plan and the installation process, timeframe and expectations, every question is addressed in a timely manner. During the whole process constantly trying to keep us in the loop. The installation crew are polite and on time, the post installation visit addresses any issues may arise. During installation there’s small incident of broken attic ceilings, they inform you of the problems without your noticing or prompting, and automatically schedule repairman without a fuss, and finish the repair with our approval. Post installation configuration has some hiccups, also resolved without any problems, thanks to Frans’s help. Everything is above board, straight forward. Solar installation is such a big project, but they make it sooo easy. Want to especially thanks the electrician Ryan, knowing our electric wires and panels are old and messy, spent so much time try to sort them all out, really appreciate it. If anyone thinking about solar system installation, Good Faith Energy really is the way to go!